Serena Hotel Gisenyi

Lake Kivu Serena Hotel is serenely situated on a sandy shores of Lake Kivu in Gisenyi and surrounded by extensive tropical gardens, with the nearby virunga volcanoes providing a spectacular backdrop on one side and a panoramic view of the lake on the other. Accommodation comprises of air conditioned deluxe rooms, family rooms, luxury suites and a room specially for the disabled guests. The Hotel offers 148 rooms which Comprises of : 60 Standard Rooms, 37 Superior Rooms, 19 Deluxe Rooms, 18 Junior Suites, 7 Prime Rooms, 6 Executive Suites and one Presidential Suite.All rooms are air-conditioned and have WIFI, private bathrooms with a bath tub and shower, Minibar,TV, Private safe, coffee/tea making facilities, a hair dyer and a wardrobe. Most of the rooms are designated ‘non-smoking’, smoking rooms can be arranged with prior noticeRecreation:Facilities include:
  • 24-hour room service
  • Air-conditioning
  • WIFI and in-room modem hook-up
  • Direct-dial phone
  • In-room flat-screen satellite TV
  • Private safe
  • Tea and coffee-making facilities
  • Mini-bar
  • Porter/concierge
  • 24-hour on-call doctor
  • Business Centre
  • ‘Maisha’ Health Spa
  • Restaurant
  • Swimming pool
  • Conference and social events centre
  • Business centre
  • Gymnasium
Remarks:-Rates are based on bed and breakfast accommodation and are inclusive of taxes. CANCELLATION POLICYReservations that are canceled, reduced in length of stay or reduced in numbers are subject to cancellation and no show fees.**PLEASE NOTE: Prices and availability are subject to revision without prior notice owing to currency, tax, levy and seasonal fluctuationsNote: We also offer safari, car rentals and flight bookings which we can organize for you with your hotel/lodge enquiry.
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